Returns & Exchanges
At Danko Equipment, we stand behind the quality of our gear and offer a 30-day window for returns on all unused items in their original packaging. We aim to ensure you have the right tools for the job, providing a seamless exchange process for any equipment that doesn't meet your professional standards.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.
- 3.Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or exchange within 5 to 7 business days.